Privacy Policy

Turn Back The Time is committed to protecting your privacy. As a data controller, we process personal data for our customers. We only process data where this is necessary for the purpose of fulfilling a service you have contracted to receive and to manage our accounts and records.  

We use your personal information to establish services you have contracted to receive, including fulfilment of our own record keeping and regulatory reporting obligations. Complete payment transactions for services you have ordered. Respond to your requests to be contacted or answer your queries. To resolve any complaints or disputes. Send you offers, promotions and updates if you have given us your consent to do so, and any news which may be of interest to you. 

We will always ask your consent before taking any photos and using on social media or website.
 

We do not sell, rent or lease customer lists to any third parties. We would not share any information in any circumstances unless required to do so by law. Where you have consented to marketing communications you may unsubscribe from marketing communications at any time by completing the "Contact Us" box requesting that we remove you from our mailing list. Or click the unsubscribe link in any emails we send to you.

We will retain your personal data for the duration of any contract between us, and for a period of seven years following its termination or expiry, to ensure we are able to comply with any contractual, legal, audit and other regulatory requirements. If you have any concerns on how we process your personal data please complete the Contact Us form with your concern. ico Reference Number: ZA133038